Your funnel report

acme.appCRM & SalesFreemium — Self Serve

38

/100

Overall

25

/100

Acquisition

25

/100

Retention

63

/100

Monetization

Roadmap

Fix nowAcquisition
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Monthly churn

Add a cancellation interstitial with a pause plan option and a proactive health-score email sequence for accounts inactive for 7+ days

Fix nowAcquisition
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30-day retention

Map the drop-off point in week 1 using session recordings and add a day-3 re-engagement email that surfaces one specific feature tied to their job-to-be-done

Fix nowAcquisition
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Net Revenue Retention

Introduce an in-app expansion trigger that surfaces upgrade prompts at moments of peak usage — not on login

OptimizeRetention
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Signup rate

A/B test a frictionless signup with social login only (no email confirmation gate) and a single-field form above the fold

OptimizeMonetization
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Activation rate

Shorten the path to the activation event: remove any setup steps that aren't strictly required on day 1 and surface a progress indicator showing users how close they are

OptimizeMonetization
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Core feature adoption

Add an in-app tooltip sequence triggered on day 2 that shows users the one feature most correlated with retention — not a full product tour

MetricValueBenchmarkStatus
Signup rate1.8%≥ 2%
Critical
Activation rate28%≥ 35%
Critical
First Strike19%≥ 25%
Critical

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